
Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law.
If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Store as soon as possible. Avoid getting moisture in any opening, and don't submerge your Apple product in any cleaning agents. Don't use products containing bleach or hydrogen peroxide. Using a 70 percent isopropyl alcohol wipe, 75 percent ethyl alcohol wipe, or Clorox Disinfecting Wipes, you may gently wipe the hard, nonporous surfaces of your Apple product, such as the display, keyboard, or other exterior surfaces. Is it OK to use a disinfectant on my Apple product? Don't spray cleaners directly onto the item.Don't use aerosol sprays, bleaches, or abrasives.
Keep liquids away from the product, unless otherwise noted for specific products. Unplug all external power sources, devices, and cables. Avoid excessive wiping, which might cause damage. Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, or similar items. To get started, here are some tips that apply to all products: I hope nobody else has to go through this because it literally made me sick to my stomach afterwards when I thought I ruined the front glass.Apple products are made with a variety of materials, and each material might have specific cleaning requirements. Apparently cleaning the screen with 70% isopropyl alcohol and a Viva (shop towel like) paper towel created this strange streaky film that no other cleaner I tried would remove.ĮDIT2 What I learned from this is that I should just clean off surface dust and fingerprints with my Antec monitor cleaning towel and not use a combination of things like paper towel and cleaning solutions that are not recommended by Apple. Can anyone explain why oil from my fingers and a cloth are able to remove this streaky film left behind by the alcohol?ĮDIT This is probably a case of what I used to clean the screen with.
As happy as I am to get my screen back I am equally confused about what happened. Don't ask me why but when I rubbed an area of the screen with my thumb and then wiped it with a microfiber cloth it removed the streaks that even name brand LCD cleaner wouldn't remove. MarsSpaceship gave me the idea that maybe it is just something on the glass that was not removed.